ZipRecruiter
Shipped Jan 2026
Work, desktop, mobile
Team
Product Designer (me) + 1 Senior PD + 1 PM + 5 engineers
Role
Tools
Figma, Cursor
ZipIntro, ZipRecruiter's virtual hiring event product, connects employers and job seekers through 1:1 video calls. I led design across both sides of a major enterprise redesign — scaling for 100× higher hiring volume while introducing monetization to drive $ millions of revenue. Partially shipped, ongoing as of January 2026.
Overview
Employer: multiple session scheduling
Before the redesign, ZipIntro only supports employer to schedule 1 session for the job position at the time, which does not meet the recruiters' workflow and hiring needs. Now ZipIntro allows employer to schedule and manage multiple sessions without hassle.
Employer: monetization
I also led the 0-1 design for monetization to drive millions in revenue for the business, with a strong focus on transparency and user trust.
Job seeker: RSVP
I redesigned the end-to-end RSVP flow for job seekers, enabling multi-session RSVPs, easier RSVP management, real-time event updates, and better interview preparation.
Job seeker: queue in video call
Impatience, lack of transparency, and underpreparedness are key drivers of job seekers dropping off the queue before talking to a recruiter. I redesigned the queuing experience to keep job seekers informed, prepared, and confidently engaged until recruiter connection.
NOTE: Part of this project is still in progress. Please feel free to reach out and I'd be more than happy to chat about details.